Refund and Returns Policy

RETURN POLICY

All sales are final. Due to the nature of digital products and consultations, no returns, exchanges, or cancellations are accepted.

We are unable to accommodate for any name, shipping, or billing changes after an order has been placed. We do not have the ability to combine or split orders or add discount codes after purchase has been processed.

If you have received a damaged/defective item, please contact us upon receipt with your name, order number, and nature of the issue, and attach a photo to your email.

ORDER CONFIRMATION

You will receive an order confirmation email once your order has been submitted. It may take up to 24 hours for the information to reach your inbox.

ESTIMATED DELIVERY

Digital product purchases are instant downloads upon receipt. If you have any issues receiving your digital product, please email us at support@lovejasjoy.com.

CUSTOMS, DUTIES + TAXES

Love Jas Joy is not responsible for any customs and taxes applied to your order. All fees imposed during or after purchase are the responsibility of the customer (tariffs, taxes, etc.).

NEED HELP?

Contact us at support@lovejasjoy.com for questions related to your order.

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